When troubleshooting any issues on your account, it's useful for us to know what version of the browser extension you may have installed. To check the version, please follow these steps:


Google Chrome 

  1. Open Chrome Chrome
  2. Click More More
  3. Go to More tools > Extensions
  4. Next to the the Via extension, you'll see the version number as shown below:

Mozilla Firefox

  1. Open Firefox
  2. Click More icon
  3. Go to More tools > Add-ons
  4. Click on Via extension to see more details
  5. You'll see the version number as shown below: