Getting Started

Can anyone join Via?
Yes, anyone interested in participating in research studies can join Via. You will be invited to studies that match your profile, and you can choose to opt-...
Sun, 9 Jun, 2024 at 8:59 PM
How do I update or delete my profile
To change or update your profile details such as your profile, notification preferences or delete your profile, click on the top right corner user icon >...
Sun, 9 Jun, 2024 at 8:59 PM
How to sync your data manually?
Via is set to automatically be logged in after you first login. The token expires every quarter so you'll need to login again if the study spans a longe...
Fri, 9 Oct, 2020 at 11:01 AM
Via study setup instructions
To participate in a study, you’ll need to connect the following data: Via browser extension installed on your laptop or desktop computer Via mobile app o...
Thu, 13 Jun, 2024 at 10:50 AM
Google Takeout how to request data
This article is to help you through the steps to request your data from Google Takeout.  Video Walkthrough Here's a video that shows you the steps ...
Mon, 7 Nov, 2022 at 2:17 PM
Google Takeout upload data to Via
Go to your email and find the email from Google Takeout with the subject line Your Google data is ready to download  Click on Download Your Files but...
Mon, 8 Aug, 2022 at 2:10 PM
Google Takeout file verification
To verify the accuracy and completion of the Google Takeout file downloaded, please follow the below steps: Navigate to the folder where your takeout data...
Wed, 23 Nov, 2022 at 4:36 PM
Joining a Study on Mi’s/ Xiaomi Device
Step by Step Guide:    1. Access Study Link: You will receive a unique study joining link. Example: https://joinvia.app.link/whh6b8CZY4?studyId=beh_...
Wed, 31 Jul, 2024 at 10:29 AM
任何人都可以加入Via嗎?
是的,任何對參與研究感興趣的人都可以加入 Via。您將會被邀請參加符合您個人資料的研究,並且您可以選擇加入任何您感興趣的研究。   請注意,您必須年滿18歲才能加入 Via。  
Thu, 29 Aug, 2024 at 7:27 AM
如何更新或刪除我的個人資料?
要更改或更新您的個人資料詳情,例如個人檔案、通知偏好設置或刪除個人資料,請點擊右上角的使用者圖示,然後從選單中選擇「編輯設置」。 要更改您的通知偏好和/或密碼,請選擇「通知」。   請注意,當您關閉帳戶後,您將失去當前的獎勵餘額,並且與您的帳戶相關的所有數據都將被刪除。此過程是不可逆的。
Thu, 29 Aug, 2024 at 7:28 AM