Browser extension

How do I clear or enable cookies on my browser?
If you're experiencing issues using Via services on web, a good way to troubleshoot is to clear your cookies and then visit the site again. Clearing you...
Wed, 6 Jan, 2021 at 10:12 AM
Install Chrome browser extension
This is a step-by-step guide on how to install the Chrome browser extension for Via. Note: Chrome browser extension only works on a desktop or laptop co...
Mon, 10 Jul, 2023 at 11:56 AM
Install Firefox browser extension
This is a step-by-step guide on how to install the Firefox browser extension for Via. Note: Firefox browser extension only works on a desktop or laptop ...
Mon, 10 Jul, 2023 at 11:59 AM
How to remove a browser extension
Google Chrome Refer: Install and manage Chrome extensions Click the menu icon ≡ at the top right of the browser window Choose Tools and choose Extension...
Fri, 8 Jan, 2021 at 2:16 PM
How do I check the version of Via browser extension installed?
When troubleshooting any issues on your account, it's useful for us to know what version of the browser extension you may have installed. To check the v...
Fri, 8 Jan, 2021 at 1:57 PM
Install Edge browser extension
This is a step-by-step guide on how to install the Edge browser extension for Via. Note: Microsoft Edge browser extension only works on a desktop or lap...
Mon, 10 Jul, 2023 at 11:59 AM
How do I connect a browser extension?
Congratulations on joining a Via study! Our browser extensions allow a way for you to share your online browsing behavior.  Key thing to note is that br...
Thu, 9 Sep, 2021 at 1:28 AM
How do I use Test Connection function on Via website?
This is a step-by-step guide on how to use Test connection on the Via website https://joinvia.app/dashboard. On the Via dashboard page https://joinvia...
Fri, 29 Apr, 2022 at 3:56 PM
How to upload order history from bank(s), credit card(s), Walmart, Kroger, Amazon
To participate in a study, you’ll need to connect the following data:  ✅ Via browser extension installed on your laptop or desktop computer. Once you ...
Wed, 10 Jan, 2024 at 5:21 PM
How to delete account in Via website?
To delete the Via account after signup and logged into website , Please see the instructions below. 1. Select User icon on the top right corner and  Edit S...
Mon, 21 Nov, 2022 at 11:10 AM